EasierIT respects privacy and aims to handle personal information sensibly and transparently. This policy should stay aligned with the current business setup, tools and legal requirements.
What information may be collected
EasierIT may collect information you provide directly through contact forms, the start-a-project questionnaire, email, phone enquiries or other direct communication. This can include your name, company, contact details and any project information you choose to share.
The start-a-project questionnaire may also record limited campaign attribution such as UTM values, advertising click identifiers, the landing-page path and referring page. These details help EasierIT understand how the enquiry reached the website.
How information may be used
Information provided through the website may be used to respond to enquiries, discuss project needs, provide requested services, improve communication and maintain basic business records.
Third-party services
This website may use third-party services including hosted contact forms, Zoho Mail for business email delivery, payment-related services and Microsoft Clarity. The start-a-project questionnaire is processed by EasierIT’s own website endpoint, then sent through Zoho Mail to EasierIT and to the email address provided as a project-summary receipt.
Microsoft Clarity provides session analytics and may collect information about page usage, clicks, scrolling and interactions so EasierIT can understand how visitors use the site and improve the website experience. Personal questionnaire fields are masked from Clarity.
Storage and business records
Submitted enquiry details may be retained in EasierIT’s business email records so the business can respond, discuss the project and maintain appropriate records of the conversation. The website endpoint keeps only temporary hashed rate-limit and submission identifiers for abuse prevention and duplicate-submit handling; it does not store the questionnaire answers in a website database.
Access and updates
If you want to ask about personal information provided to EasierIT, or request an update or correction, contact the business using the contact details provided here.
Keeping this policy accurate
Review this policy whenever the business structure, analytics tools, form tools or legal obligations change so the wording stays accurate.